The Smartest Way to Repair

Every article your team writes makes the AI smarter. Every AI suggestion helps technicians learn. It's a virtuous cycle that accelerates your entire operation.

AI + Knowledge Base

Two powerful systems that amplify each other

4
AI Providers Supported
5
KB Articles Per AI Prompt
<2s
Average Triage Time

Collaborative Knowledge Base

A shared library of repair articles that your team builds and maintains together.

Create & Publish

Write rich HTML articles with categories, difficulty levels, device types, and symptoms. Draft privately and publish when ready.

Search & Filter

Full-text search across titles, content, symptoms, and tags. Filter by category, difficulty, and status to find answers instantly.

Community Engagement

Vote articles as useful, add threaded comments, and track view counts. The best knowledge rises to the top.

Repair Linking

Link articles to repairs as Related, Solved, or Caused By. Trace which knowledge helped resolve which jobs.

Revision History

Every edit is tracked with change notes and author. Full accountability and the ability to review past versions.

Tags & Metadata

Flexible tag system with device-type and symptom metadata for precise matching and cross-cutting topic discovery.

AI-Powered Repair Assistant

Intelligent assistance at every stage of the repair workflow — from intake to completion.

Triage Analysis

When a repair is created, the AI analyses the problem description and device details to instantly suggest a priority level (1–5), repair category, complexity score (1–10), key symptoms, and potential risks — all with clear reasoning.

Diagnosis Assistance

Get ranked potential causes with probability scores and supporting evidence. The AI also recommends specific tests to run and questions to ask the customer to narrow down the fault quickly.

Solution Enhancement

Feed your repair suggestions into the AI and get back enhanced recommendations with detailed reasoning, required parts lists, estimated success rates, costs, and time estimates.

Knowledge Base Integration

The AI automatically searches your published Knowledge Base articles and includes the top 5 most relevant in its prompt context. The more your team documents, the smarter the AI becomes.

Bring Your Own AI Provider

Choose the provider and model that best fits your needs and budget. Switch anytime.

🤖

OpenAI

GPT-4, GPT-4o, GPT-3.5-Turbo

💫

Anthropic

Claude 3.5 Sonnet, Claude 3 Opus

☁️

Azure OpenAI

Your deployed models

Google

Gemini Pro, Gemini Ultra

How It Works

Three simple steps to a smarter repair operation.

1

Document

Your technicians write Knowledge Base articles as they solve repairs — common fixes, device-specific guides, and troubleshooting steps.

2

Connect

Add your AI provider API key. The system automatically feeds relevant KB articles into every AI prompt for context-aware responses.

3

Accelerate

Every new repair gets instant AI triage and diagnosis powered by your team's documented expertise. New techs perform like veterans.

Ready to Supercharge Your Repairs with AI?

Start your free 14-day trial and experience the power of AI-driven repair management.